Allen D - 2008 Mazda Miata GT PRHT
I was initially quite reluctant to buy here, since I'm from out of state and have found many small/family dealers to be even worse than the big operations. They had pretty much the only available PRHT miata in the mid-atlantic when I was looking, so I gave them a try.
Spoke to Brian a number of times on the phone, he went out to the car and gave me a 10-15 minute walk around, describing any light scratches, etc, then a detailed description of the interior surface-by-surface. Definitely the most in-depth walkaround I've gotten, he did not try to hide anything, even minor scuffs ad the condition of radio knobs.
After working out a contingent price, I agreed to drive up to DE on the condition I could fully inspect the car (I used to be an ASE certified tech). He agreed, and when I pulled up he had the car in a bay for me. He had no problems letting me do a very thorough inspection, he basically left me alone while I pulled plugs, used an inspection camera in the cylinders, probably 45 minutes looking for a gotcha. Car was exactly as described and in fine mechanical order. I did a short test drive and signed the papers, then headed out.
In the month or so I've had the car, I've put nearly 2,500 trouble-free miles on it. There have been no surprises or anything that would make me hesitate to shop here again or recommend to a friend. I will say that when I pulled up I immediately felt better about the dealership. This isn't one of those fly by night buy here-pay here lots with a bunch of clapped out old beaters. They had a huge selection of desirable, enthusiast-type *clean* cars, including 3 super clean 370Zs inside the showroom. They're a small dealer, but not by any means one of the shady operators everyone loathes.
Basically, I went from hostile to apprehensive to appreciative as I came to realize they're not a stealership. Shop here with peace of mind that if you drive or fly in from another state, you won't be disappointed when you arrive. Fair price, quality car, square deal with no BS, pressure, or games.